1. Introduction

Welcome to PetSaga! This Privacy Policy explains how PetSaga, operated by [Your Company Name & Address], collects, uses, and shares your personal information across our website, app, and related services (“PetSaga” or “we/us”). We’re dedicated to earning your trust by protecting your privacy and handling your data responsibly.

2. Information We Collect

We collect different types of information to deliver and improve your PetSaga experience:

• Information You Provide Directly: This includes your name, contact details, profile info, poll responses, and any other data you actively submit.
• Contacts & Connections (If You Choose to Share): With your permission, we may access your contacts to facilitate social features like sharing or connecting with friends.
• Usage & Device Information: We may log technical data like your IP address, device type, app usage, and session activity to keep the service running smoothly.

3. How We Use Your Information

Your data helps us personalize and maintain PetSaga:

• Service Delivery: To create polls, display results, notify participants, and ensure core services operate correctly.
• Improvement: Monitoring usage helps us enhance features and develop new ones.
• Communication & Security: We may contact you with updates, support, or security alerts— and use data to maintain a safe, reliable environment.

4. Sharing of Your Information

We don’t sell, lease, or trade your personal data without your explicit consent. Sharing only occurs in limited cases:

• With Other Users: Some poll data—like participation status—may be visible to the poll creator.
• With Trusted Service Providers: We may share data with third-party vendors (e.g., hosting, analytics, customer support), always under legal protections and data processing agreements.

5. Data Retention

We retain your information only as long as necessary to fulfill our services or comply with legal obligations. When data is no longer needed, we securely delete or anonymize it—unless it must be kept for valid legal or administrative reasons.

6. Children’s Privacy

PetSaga is not intended for users under 13 years old. If we discover that we’ve inadvertently collected data from a child under 13, we’ll delete that information immediately.

7. Legal Basis for Processing (GDPR-Compliant)

If users are in the EU or similar regions, we rely on:

• Contractual Necessity: To deliver services you’ve requested.
• Legitimate Interests: For improving the service and ensuring security—balanced by safeguarding your rights.

Where applicable, we may also comply with your local laws (e.g., BDSG in Germany).

8. Security & Protection

We use strong technical and organizational safeguards—like encryption (e.g., TLS/HTTPS), access controls, audits, and secure development practices—to protect your data's confidentiality, integrity, and availability.

9. International Data Transfers

If your data is processed outside your country—especially outside the EU—we ensure that it remains protected, either through recognized legal safeguards (like EU-approved clauses) or explicit consent.

10. Your Rights

Depending on your location and applicable laws, you may have rights such as:

• Accessing, correcting, or deleting your data
• Restricting or objecting to how your data is processed
• Obtaining a copy of your data or transferring it to another service (“data portability”)
• Lodging a complaint with your local regulatory authority

If you’re a California resident, you also have rights under the CCPA—including the right to know, delete, and opt out of data sharing—even though we don’t sell your data.

11. Policy Changes

We may update this Policy occasionally. You should review it periodically—especially when we notify you of significant changes. Continued use of PetSaga after revisions means you accept the updated terms.

12. Contact Information

Have questions or concerns? Reach out to us anytime at contact@petsaga.ai